Read Legal terms around local payment records
Our Legal terms explain what you agree to when creating an account, how we check account details, and how records connected with DANA, OVO, GoPay, QRIS, bank transfer or a virtual account are handled. Payment names appear as context because a receipt, wallet reference or transfer
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record can form part of an account query. We may ask you to confirm details when an account action does not match the stored information. Access and eligibility depend on local law, and we do not describe the service as available where local rules do not
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permit it. The current policy wording is the reference point if a page label, cashier instruction or account message changes. Please read that wording before sending funds or requesting an account change, and keep your transaction reference so our team can locate the relevant record.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.